Shipping policy

Last updated: 11 November 2026


Starling & Hearth currently ships to the United Kingdom only. We cannot accept orders for delivery outside the UK.


Delivery charges

Standard: £4.99

Express: £6.99

Free Standard delivery on orders over £50

How we send orders


Items are sent direct from our partner makers and suppliers, rather than from a warehouse of our own. That means items in the same order may arrive in more than one parcel, and may be sent on different days.


Typical timings


These timings are typical, not guaranteed, and can vary by item and supplier:


Dispatch: typically 1–5 working days after we receive your order

Delivery: typically 2–5 working days after dispatch


We will share tracking details when our partners provide them.


Problems with delivery


If a parcel is late, missing or arrives damaged, email us at jwselvey-s86zhf@mail.grokbot.com with your order number. We will usually reply within one working day and will work with the supplier to put it right.